VoIP stands for "Voice over Internet Protocol." It has become the new standard of voice communications with the rise and popularity of the internet. VoIP became mainstream in the 1990s, according to the business information hub Fit Small Business. Today, VoIP is seen nearly everywhere in multiple different applications. VoIP works across the internet domain, as opposed to traditional copper lines or telephone lines.

If you're ready to get started with an efficient business phone system in Boise, ID, contact Vox Rail to learn more about our VoIP services.

When you choose Vox Rail for your VoIP business phone system in Boise, ID, you can rest assured that it works anywhere, as long as you have a reliable internet connection. This is accomplished by eliminating the need for the onsite hardware of traditional phone systems. Instead, a VoIP system utilizes the cloud for access to that hardware/server anywhere. This not only makes it more flexible in its daily use but also reduces hardware clutter and maintenance for that hardware in the long term.

Traditional phone lines, also known as POTS lines, are those copper telephone lines that connect providers to each house/building. Typically, each line carries a signal for one telephone line.

In a business setting, providers using this method would need to bring in T-carrier lines, which are bundled cables of multiple lines. This allows a business to have more than one active phone call at a time. These T-carrier lines have historically been expensive, and to this day, they continue to be costly to provide.

VoIP differs in the sense that all that communication happens the same way websites are loaded and accessed, through the internet. Utilizing VoIP can decrease the dependency on those extra copper cables that are needed for traditional phone service. If you're ready to experience the many benefits of a new VoIP business phone system in Boise, ID, contact Vox Rail today!

When the World Wide Web became more popular and everyone started using it, the question of security came to light due to the nature of how internet traffic works.

In a basic sense, requests for websites are a back-and-forth messaging system between the server that hosts the website and your browser. Once websites started collecting information from their end users — such as email addresses, names, and more — security was a requirement to protect those users from other people collecting their personal data over open traffic. This became standard by 2000, according to the global technology company Thales.

VoIP works in much the same way. All traffic between an endpoint, such as a phone, is sent to a server, usually over a messaging system in clear text. Conversations can easily be snooped in on by anyone between that connection, so conversations are not private, and compromising information — such as the passwords for the phones themselves — can be exposed.

What makes a business phone system in Boise, ID from Vox Rail stand out is that we have standardized the use of encryption between endpoints and even the server to other carriers. This ensures that conversations stay private between the caller and callee and that no compromising information — such as passwords or phone numbers — is leaked by any bad actor.

Most carriers and VoIP providers do not offer this as a standard feature, if at all. It's just as important as having a secure web experience on any website. Even though HIPAA regulations do not mandate the use of encrypted communications via VoIP, we take it that much further by utilizing it in our structure.

Absolutely! Since our solutions for your business phone system in Boise, ID work anywhere there is internet access, this is definitely a possibility.

Instead of requiring the employee to use their own personal phone to make/receive calls, they can instead use a VoIP phone to handle those calls. By plugging into their home internet, their phone will work as if they were in the office. Any other employee can transfer calls to that employee by extension. Any calls they make will show the business phone number just like they are in the office. Incoming calls can ring anyone, anywhere.

There is no limit for either of these items! With a cutting-edge business phone system in Boise, ID from Vox Rail, you can have every one of your employees on an active call and still have incoming calls ring into your phones.

Each phone can handle multiple calls at the same time as well, so you can have some employees switch between active calls if need be. There is never a limitation on the number of active calls you can have. In much the same way, there is no limitation to the number of phones/users you can have either. This is what makes VoIP so great!

With traditional phone lines, if you were paying for four lines, that meant you could only have up to four concurrent calls. If you had four employees on the phone at the same time, then a fifth call would be greeted with a busy signal, and they would have to hang up and call back after a little while to try again. Not with our platform. Even if you don't have enough available employees to answer calls, you could have that extra caller directed to voicemail to leave a message so they can be contacted later. This is much less frustrating than greeting them with a busy tone and hoping they may call back later. Depending on your company, that could equate to lost revenue!

A business phone system in Boise, ID from Vox Rail offers businesses a reliable and secure VoIP solution tailored for efficient communication. Our cloud-hosted system ensures high call quality, scalability, and robust features like call forwarding, voicemail, and E911 compliance. Located in Boise, we understand the needs of local businesses and provide support for easy setup, maintenance, and local service expertise.

Unlike a traditional business phone system in Boise, ID, Vox Rail’s VoIP solution uses the internet to transmit calls, which allows businesses to benefit from greater flexibility and lower costs. Our VoIP systems can be scaled as your business grows, include mobile-friendly features for remote work, and are compatible with a wide range of devices. Plus, we offer local Boise-based support to ensure your business communication runs smoothly.

Yes, a VoIP business phone system in Boise, ID is highly reliable, especially when hosted on secure cloud servers like those used by Vox Rail. Boise businesses can rely on our 99.99% uptime commitment, ensuring minimal disruptions. With a proper network setup, including QoS prioritization, our system provides the reliability businesses need for uninterrupted service, even with high call volumes. Plus, according to Fit Small Business, VoIP systems can help businesses save as much as 90% on international calls.